How a Tow Truck Works, Step by Step? A Practical Guide for Everyone
A tow truck is an integral part of modern motoring. While most of us associate it primarily with breakdowns and accidents, its uses are much broader. Ordering a tow truck doesn’t have to be stressful – you just need to know a few basics of how this service works. In this article, we’ll show you the entire process step by step – from the moment you request it to the vehicle’s delivery. This way, even someone who has never used a tow truck before will feel confident and prepared.
Step 1: Request vehicle transportation
The first step is to contact a Tow truck in Winnipeg near me. Currently, this can be done by phone, through a website form, or through a mobile app.
The report must include basic information: vehicle location, type of breakdown or transportation need, contact details, destination and vehicle type (passenger car, delivery van, SUV, motorcycle, etc.).
In some cases, the operator may ask you to send a photo of the car – especially if there is suspension damage, missing wheels or other technical problems.
Step 2: Verification and preparation of the tow truck
After receiving your request, the dispatcher selects the appropriate type of trailer to transport your vehicle. Its weight, length, and technical condition are all important factors.
Modern tow truck companies offer a variety of platform types: classic, low-bed, with ramps, and with winches. This allows for safe and non-invasive loading of even the most difficult items.
The tow truck driver contacts the customer on the way to the location, often offering an estimated arrival time based on GPS location.
Step 3: Loading the vehicle
Upon arrival, the driver assesses the situation and prepares the trailer for loading. Standard procedures include lowering the ramp, connecting the winch, and securing the vehicle with special straps.
In the case of cars with locked wheels or damaged steering system, additional accessories may be needed: wheel rollers, sleds, hydraulic jacks.
Loading safety is an absolute priority – for both the driver and the vehicle. All components must be properly tensioned and secured against movement during transport.
Step 4: Transport to destination
After loading, the driver heads to the location specified by the customer. All transport is carried out in accordance with road traffic regulations – a Towing Winnipeg service near me is a specialized vehicle whose drivers must meet appropriate requirements and be trained.
Modern car transporters are equipped with GPS monitoring systems, thanks to which the customer can receive information about the estimated time of arrival.
Transport time depends on distance, road conditions, and possible restrictions (e.g. clean transport zones or entry bans to city centers).
Step 5: Unloading and completion of service
Once on site, the driver begins the unloading process. As with loading, all safety regulations are followed – the vehicle is carefully lowered and the safety devices are then removed.
The customer confirms receipt of the car, and the driver may ask for the signing of documents (acceptance protocol, VAT invoice, and confirmation of service completion).
Some companies offer additional support – for example, assistance in taking the car to a workshop, reporting the damage to the insurer, or contacting a body shop.
Frequently asked questions (FAQ)
- Can a flatbed trailer transport a car with an automatic transmission? Yes, but the loading method differs from traditional flatbeds. The drive axle must be secured.
- Can you ride in a tow truck with a driver? Many companies allow 1-2 passengers, but this must be agreed upon in advance.
- How much does a tow truck cost? It depends on the route, time of day, and vehicle type – in 2025, prices will start at around $200 within city limits.
- What if the car is in a restricted area? It’s worth informing the company in advance – the driver may need access, a code, administrator consent, etc.
Using a car transporter is now a simple, fast, and safe service – provided you choose a professional service provider. Thanks to modern reporting systems, communication, and equipment, the entire process – from ordering to vehicle delivery – can run smoothly even in difficult conditions.
Understanding the steps involved can help avoid misunderstandings and stress. If you ever need a Future towing, don’t panic. Just call, provide basic information, and a specialist will handle the rest

